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Carriers
Ballenger Motorsports ships through FedEx, UPS, USPS and DHL to most locations in the world.
Can you ship using my UPS, FedEx, etc. Account?
Yes! Ballenger Motorsports allows customers to ship on their accounts using UPS and FedEx. This option is available on our checkout page. Any specialty requests not listed such as insurance, import information, Saturday Delivery or Signature Exemption can be mentioned in the comments / special instructions box.
How do I estimate my shipping costs?
Simply choose the item(s) you wish to purchase, add them to your cart and click the "estimate shipping" button. This can be done when you add the items to your cart or at any time after by clicking the "estimate shipping" button listed with your shopping cart items on any page in our online store. Our shipping estimator only needs to know your zip code and your country to determine shipping to all domestic and international locations.
Can you reduce the customs value or mark the product as a gift?
No. Our system automatically generates export invoices and we have to submit the information to our government. Falsifying this information breaks our automation and has severe federal consequences. We hope countries will adopt fair trade policies in the future. In some cases, there may be multiple applicable Harmonized codes for a particular good. Some codes may offer favorable taxation. If this is the case, you may suggest your harmonized code for the item(s) and we can investigate.
How quickly will we ship?
Most orders placed before 1:30PM EST will go out the very same day assuming everything is in stock. Normally
we will ship your order the next business day at the latest if all
of your items are in stock. If we don't have part of your order
in stock we will contact you about how you would like to proceed.
How fast is shipping?
Once our products leave our hands they are at the discretion of our
shipper. In most situations they will provide you with your order in
the ammount of time you have specified or less.
FedEx Ground Service Shipping MAP
If you are on the edge of a shipping zone or have any questions about date definite delivery, you may go to fedex.com for a shipping quote as shipped from our zip code (23229) or call us for clarification. If you need a package by a certain date, please get a date definite delivery method or check with us first as we are not responsible for mis-interpretations of this shipping map.
UPS Ground Service Shipping MAP
If you are on the edge of a shipping zone or have any questions about date definite delivery, you may go to ups.com for a shipping quote as shipped from our zip code (23229) or call us for clarification. If you need a package by a certain date, please get a date definite delivery method or check with us first as we are not responsible for mis-interpretations of this shipping map.
My Package shows that it was delivered but I did not get it!
The solution we list may seem obvious on the surface but it has resolved over 90% of the cases we get emails or calls about:
- Check with all of your household members. Family, roomates, etc.
- Check with your neighbors to see if they picked up the package for you or if the package was delivered to the wrong location.
- Check with your Landlord / Main office / Checkpoint office to see if the package was left with them. If there is a bulk mailing area double check this area.
- Check with the delivery person assigned to your route and/or the local delivery office that delivers to your location. Sometimes the package will not fit in your mailbox and the package is left at an alternate location.
- Check with your local Mail Office / Delivery Hub and/or Postmaster General for your area.
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